What is Virtual Kopitiam？

As an owner of Kopitiam, you are selling beverages and small snacks. Your stalls owner are operating individually by rental.

For example, You as the Kopitiam owner and rent out 20 stalls to other food sellers and they will pay you for stall rentals on a monthly basis.

A virtual Kopitiam is where you can sell your beverages online and you may combine all stall owners' food and make them all available via a single food ordering system.

Consumers can mix and match orders from different stalls, pay for them with a single transaction, and get all the food delivered at once.

Now you can sell the best food available to your neighborhood using our virtual Kopitiam ordering system.

The main service available for this Virtual Kopitiam will be for all other food stalls to sell online with Delivery and Pick Up / Takeaway.

How it works:

• The Kopitiam owner will take charge of the orders by directly negotiating for a discounted price on each stall food item or they can directly markup from the food price from 5 - 10%
• We will set up the food menu from all stalls in our food ordering system as per the category of food.
• The Kopitiam owner will be in full control of the virtual Kopitiam operation and will be the main person who will manage the orders.
• When there are incoming orders from the customers, the Kopitiam owner will directly buy the food items from the respective stall's owner and get them delivered together.
• The Kopitiam owner will control all the payments by paying directly to each stall owner whenever there are new orders coming into the system

The Highlight of the Features:

Pick Up / Drive-Thru / Takeaway: Allow pre-order of food for takeaway, take orders online, reduce human involvement in taking orders via phone / WhatsApp. Better arrangement of takeaway process.

Delivery: Allow customers to order food remotely. Automate the whole process of taking orders and making payments. Delivery is integrated with Lalamove for an automated delivery process.

Advantage of Virtual Kopitiam Ordering System:

• Increase Customer Base: The system can capture customers' data automatically, by selling a wide range of food under 1 Kopitiam will attract customers to place orders directly since customers have more food choices and they can save on the delivery cost by combining orders under 1 roof.
• Save cost by cutting out on food delivery company: If each stall encourages their customers to order via this virtual Kopitiam, then they do not need to pay a 35% commission to the food delivery company. The cost savings will be in thousands of dollars per month.

Virtual Kopitiam Ordering System Fees:

• Setup Fee - RM3999 for the setup of 10 participating stalls
• Domain Name(.com), Hosting & SSL certificates included
• Basic Website design with landing page
• Full menu setup (10 stalls)
• Own branded QR code design
• Payment gateway setup for all e-wallets (from 1.5%) & FPX (from RM1.50)
• Delivery integration with Lalamove
• E-business card with discount code features
• Marketing strategy

Standard Recommended Hardware for Virtual Kopitiam Owner:

• Sunmi V2 - Printer, Take Orders, Payment, Offline Stall POS System - RM850 each
• It is recommended to purchase 2 units of Sunmi V2 for the beverages and food order printout

Optional Add-on for Virtual Kopitiam Package:

• Dine-in Menu for beverages RM2000
• Auto printout hardware Sunmi V2 RM850
• On-site installation & training for 5 days RM1500

Try to place an order on our Demo Site here:

https://247ristorante-demo.247express.co/

Here are more features available to you on the 24-7 Risto Online Food Ordering System

Main Features:

• Go Live in 7 -14 days!
• Setup & Yearly License Fee Included.
• 3 in 1 Ordering: Dine-in, Takeaway & Delivery
• Your own branded website: Own a fully functional online food ordering website with your own brand name
• Fully secured with SSL Certificate: No need to worry about upgrades, SSL certificates, security, server configuration, and hosting. You sell, we do the rest.
• Sell Unlimited Food Items: We will build your food menu of up to 50 items inside your website, thereafter you can access the admin backend for adding and amendments.
• Sell on any device and on the move: Our website features a responsive design so that your store looks perfect on a device — desktop, tablet, or mobile phone — and with our app, you have a mobile POS on your smartphone.
• Multi-Language: Our online ordering interface is available in several different languages that can easily be chosen by your customer

Sales Features:

• Multiple Sales Channel: Sell On Facebook, Google Map, Instagram, WhatsApp
• Mobile Point of Sales: You can manually enter orders for walk-in orders directly on your back-end office.
• Track your Marketing Campaign: Insert Facebook Pixel Tracking & Google Analytics to track the effectiveness of your marketing campaign.
• Loyalty & Discount Program: Offer membership programs, discount coupons, volume discounts, and more to help generate more sales.

Menu & Printing Features:

• Powerful Menu Setting: You can set breakfast, lunch, dinner, delivery, pre-order, and all different type of menus with different timing and settings. It is especially very useful for a restaurant with many food menu options.
• Instant Order Notification and Order Printing: You will be notified by email and order notification upon new orders coming into this system. You can also set auto print to the selected thermal printer to ease the operation process.
• Split Printing Setting: You can set to print out order receipts to the kitchen & Bar or customer receipts to the different printers for the different food menus.
• Powerful Back Office Report: Find out the details of your daily sales, and best seller items on a daily, weekly, or monthly basis.

Delivery Features:

• Flexible Delivery Setting: You can set the delivery based on drawing zoning on the area that you wish to deliver or based on radius (KM) calculation.
• Flexible Delivery Arrangement: Arrange your own delivery or integrated with 3rd Party Delivery
• Integrate your Own Delivery App: You can opt to integrate to the delivery app if you have your own delivery team and track your delivery guys whenever there is a delivery.

Payment Gateway Features:

• Flexible Payment Arrangement: You can opt to collect the payment manually or you can have the payment gateway integrated into our system for an automatic payment process.
• Fast Approval & Payment Gateway Integration
• Payment Gateway will accept all types of payments such as E-wallets, Credit Card, Debit Card, and FPX with a Setup fee and MDR commission from 1%-3% depending on the packages.